At Q-See, we stand behind our products long after the sale is final. If you experience DVR monitor issues, Q-See has you covered. We offer several convenient ways to access customer or technical support. Visit our support portal at qsee.custhelp.com, or call 1-877-998-3440. From the portal, you’ll be able to search a broad range of technical support topics by device. Click on “DVR/NVR” to access our comprehensive Knowledgebase, which offers extensive troubleshooting advice and support for these devices. Select your device’s series to view a drop-down list of specific devices in that series. Locate your model and click on it. You’ll find links to articles on numerous issues, plus software downloads, setup guides, and user manuals. You’ll even find manuals and guides in other languages. If you can’t find an answer to your particular question, we also offer email support, chat, or phone support. From the Support main screen, click Quick Support at the top right of the screen. You’ll be presented with the option to choose email, chat, or phone support. Have your device series and model information at hand so we may better assist you.